create a 2020 Team environment agreement

The beginning of a new year is the perfect time to set up an agreed way of how you will operate as a team. I am not talking about what work needs to be done or KPI’s. I mean what kind of environment do we want to be in when we are at work. We […]

It’s that time of year – AGAIN!

Here we are again! The end of another year and most of us left scratching our head wondering where the time has gone. Sometimes I wonder “would it just be easier to leave the Christmas tree up given it comes around so quickly?” Business is no different. It seems we have just cleaned up after […]

Values – why you need them

In business the values are the standards and the uncompromising set of behaviours. Values are what we measure up to and don’t bend. When the values aren’t clear then the standards and boundaries are blurred which causes inconsistencies, frustrations and a fragmented culture. Your leaders can’t lead effectively if they can’t hold their team accountable […]

reducing stress in SME’s

According to Safe Work Australia7,200 Australians are compensated for work-related mental health conditions, equating to around 6% of workers’ compensation claims, and approximately $543 million is paid in workers’ compensation for work-related mental health conditions.   They attribute the stress to: high job demand low job demand poor support poor workplace relationships low role clarity […]

empathy. What does it mean for a leader?

There is a lot of talk in the leadership world right now about the need for our leaders to demonstrate empathy. I couldn’t agree more. But I often get asked by the leaders I work with in the SME world – “what does that mean Sarah? And how do I do it?”   That is […]

Communication is complicated

Have you ever said something to someone with absolute good intention and they have completely taken it the wrong way? And you are left wondering how on earth did they make what you said mean the total opposite?     Communication is complicated. And it is critical that every leader understand the mechanics of communication […]

Is it Stress or is it Pressure

On a daily basis I hear managers and their team members say they are “stressed”. There is enormous stress in the workplace, perhaps now more than ever before and it is VERY REAL. Stress has dire consequences on us physically, emotionally, mentally and affects our relationships and outlook on life. My personal mission is to […]

Apprentice | Technician | Master

Are your managers in the apprentice zone, technician zone or mastery zone of leadership? This is a question that is not asked and not really given much though. You see, like becoming an accountant or an engineer or any expertise there are 3 phases. These phases however, are ignored when these experts are placed into […]

The two things all leaders need to know

  There are a lot of skills to learn when you are in a position of leadership and none can be taken lightly. At its very essence a leader holds a huge weight of responsibility. Any person who is managing or leading other people are automatically influencing how those people feel. How people feel determines […]

Do you need to be a Manager, a Leader or both?

  There is a lot of information out in the land of Google that details the difference between a manager and a leader. This article is designed to simplify those differences and give some tips on how to do both. I don’t believe that the manager and leader work in isolation, in fact in any […]